Refunds
Templates to help you get your money back for faulty products, unwanted purchases, and failed services.
Templates
10 availableRefund After Price Drop
Request a refund of the difference when an item drops in price after purchase.
Overcharge Refund
Request a refund when you were charged more than the advertised or agreed price.
Refund for Duplicate Charge
Request a refund when you've been charged twice for the same item or service.
Refund for Cancelled Order
Request a refund when your order was cancelled but you haven't been refunded.
Refund for Incorrect Item Price
Request a refund when the price charged does not match the advertised price.
Service Quality Refund
Request a refund when a service was delivered but at a poor or unacceptable standard.
Refund for Incorrect Delivery Charge
Request a refund when you were charged the wrong delivery fee.
Return Request
Request to return an item within the allowed return period.
Unwanted Gift Return
Return an unwanted gift and request a refund or exchange.
Digital Purchase Refund
Request a refund for digital content or services.
Company refusing your refund?
Consumer law experts can pursue your claim on a no-win, no-fee basis.
- No-win, no-fee available
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- UK-regulated solicitors
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