Cancel Subscription
Use this template to formally cancel a subscription and ensure you have written proof of your cancellation request.
94%
Success Rate
8.9k+
People Helped
14 days
Avg Resolution
Dear [Company Name], I am writing to cancel my subscription to [Service Name] with immediate effect / at the end of my current billing period. Account Details: Account Email: [Your Email] Account/Reference Number: [If known] Subscription Type: [e.g., Monthly Premium] Please confirm: 1. The date my subscription will end 2. That no further payments will be taken 3. Any final charges I should expect If I am entitled to a refund for any unused period, please process this to my original payment method. Please send written confirmation of this cancellation within 7 days. Kind regards, [Your Name] [Your Contact Details]
Escalation Versions
If you need to escalate, use these progressively stronger versions.
What To Do Next
- 1
Check your contract for any notice period required
- 2
Note your subscription end date and billing cycle
- 3
Send this letter via email and keep a copy
- 4
Follow up if you do not receive confirmation within 7 days
- 5
Check your bank statement to ensure payments have stopped
Tips for Success
Send cancellation requests via email AND their website form for proof
Screenshot confirmation pages and save email confirmations
Check your bank statement 7 days after your billing date to confirm
If they keep charging, contact your bank for a chargeback
What If They Ignore You?
If the company continues charging after cancellation, contact your bank to dispute the charges. You can also report the company to the Advertising Standards Authority or Trading Standards.
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